Legal information

Privacy Policy

Last updated: June 2026

1. Data controller

The controller of the personal data collected through this website is Neo Life Ventures, LLC, with registered address at 7345 W Sand Lake Road, Ste 210, Office 8778, Orlando, FL 32819, United States. You can contact us at info@neolifeventures.com.

2. Data we collect

We may collect the following categories of data:

  • Contact data: name, company name, email address and phone number you provide when filling in forms or writing to us.
  • Project data: information you give us about your products, designs, quantities and requirements.
  • Transaction data: information relating to quotes, orders and payments. Card or account data is processed directly by our payment providers and is not stored on our servers.
  • Browsing data: IP address, browser type and usage data collected through cookies or similar technologies.

3. Purposes of processing

  • Respond to your information and quote requests.
  • Provide and manage the contracted services.
  • Process payments and manage invoicing.
  • Comply with legal and accounting obligations.
  • Improve our website and our services.
  • Send you communications related to your project.

4. Legal basis

We process your data on the basis of the performance of a contract or pre-contractual measures (quotes), compliance with legal obligations, your consent where necessary, and our legitimate interest in managing and improving our business.

5. Payment providers and third parties

To process payments we use secure third-party payment gateways. These providers process payment data in accordance with their own privacy policies and security standards. We may also use web hosting, email and analytics providers, which process data on our behalf and under appropriate confidentiality guarantees.

6. Data retention

We keep personal data for as long as necessary to fulfill the purposes described and applicable legal obligations. Once it is no longer needed, we will securely delete or anonymize it.

7. Data sharing

We do not sell your personal data. We only share it with providers that help us deliver our services (for example, manufacturers, carriers or payment processors) to the extent necessary to carry out your project, as well as with authorities when required by law.

8. Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction and portability of your data, as well as withdraw your consent at any time, by writing to us at info@neolifeventures.com. We will handle your request in accordance with applicable law.

9. Cookies

This website may use technical cookies necessary for its operation and, where applicable, analytics cookies. You can configure your browser to reject or delete cookies, although this may affect some features of the site.

10. Security

We apply reasonable technical and organizational measures to protect your data against unauthorized access, loss or alteration. However, no system is completely infallible and we cannot guarantee absolute security.

11. Minors

Our services are directed at businesses and professionals. We do not knowingly collect data from minors.

12. Changes to this policy

We may update this Privacy Policy periodically. We will publish the version in force on this website with its update date.

Questions about your data? Write to us at info@neolifeventures.com and we'll help.